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Player’s Deposit Is Delayed
Despite submitting the necessary documents multiple times, the casino kept claiming that something was missing. The Complaints Team extended the response time for the player but ultimately had to reject the complaint due to a lack of communication from the player. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks. The Complaints Team acknowledged the delay and advised her jest to wait for the processing period, which could take up to 14 days. After this period, due to a lack of response from her, the complaint was closed. The team remained available for assistance if she decided to resume communication in the future.
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Complaints About Related Slotsgem Casino
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Video Poker
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Banking Options For Canadian Players
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Verification
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